Add the products to the shopping cart which you would like to purchase. When you have everything in your cart that you want, click on ‘Checkout' from either the shopping cart on the right hand side of the site, or from within the 'My Basket' page. Select the method of payment from clicking either 'Checkout' for credit or debit card payments through the website, or 'Paypal Checkout' to use Paypal. (Note you will be linked directly into Paypal's website where you can complete payment)
If you opted to pay with your credit/debit card using the 'Checkout' function you will then be prompted to enter your name and delivery information, followed by your card details.
All credit card transactions on our website are handled by Paypal who operate some of the largest eCommerce sites in the world. Your card details are protected by secure server software.
We accept the following credit and debit cards: MasterCard, Visa, Switch, Solo, Maestro, Delta, JCB and Visa Electron.
Please call 01429 286759 Monday to Friday 9.00-18.00.
Orders are usually dispatched first class via royal mail within 5 working days of date of purchase however occasionally there may be a slight delay due to availability. If you have not received your items within 10 working days please contact us.
If you live outside the UK, delivery time may vary. It can take up to three weeks for you to receive your goods.
We do try and keep all our customers happy, for which we have a fantastic record; however the odd thing can go wrong. If you do have a problem please do not hesitate to contact us so we can put it right and stop it happening again in the future.
If you have any complaints about our products or service please email: complaints@toffeemonkey.co.uk
